Frequently asked questions
Answers to the questions we hear most, from the first colour test to planning your appointment.
Good to know before you come
Is a test needed before colouring?For a first colouring or a shade change we advise an advance colour test. No product can be guaranteed free of allergy risk – tell us about your history before the appointment.Colour
Where are the prices?The Prices page lists ranges per service, in euros. The final price depends on length, density and complexity; it is confirmed before we start.Prices
How do I book, and can I reschedule?By phone or via the booking form. Something came up? Tell us at least 24 hours ahead to pick another slot.Booking
First visit: how do I explain what I want?Photos, a reference or just your words: we start from what you show us, then adapt the proposal to your hair type and routine.Advice
How do I maintain a colour?Gentle shampoo for coloured hair, lukewarm water and a nourishing treatment once a week: the shade clearly lasts longer.Care
Damaged hair: treatment first or colour?If the hair is very porous or breaking, we start with a repairing protocol and plan the colour in a second session.Care
How long should I allow for a cut?Allow 45 minutes to an hour, shampoo and styling included. Colour services take longer; the duration is given when booking.On site
Are children welcome?Yes, by appointment, for simple quick cuts, with an adult.Clients
Which product brands do you use?We work with professional salon lines; the product sheet used that day is available on request.Products
Where does the appointment take place?The salon is appointment-only: the address and access details are confirmed when booking.Access
Storm HairRegistered office: Unit 5, Phoenix Industrial Estate Chickenhall Lane, Eastleigh, Southampton, Hampshire, England, SO50 6PQ · Company No. 09136570
Service area: France – by appointment only
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